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The Freedom Group
Specialized Services
Technician
2009
- Present
· Utilize expertise
to complete State Advocate Request for engineers.
· Complete Loop
Make Up corrections in a timely manner.
· Complete DAScrub
work orders in accordance to company standards.
· Complete facility
moves in accordance to company standards.
· Assist with
problem resolution.
· Provide
management with feedback and recommendations to improve efficiencies to
existing processes.
· Provide mentoring
and leadership to other team members.
QA/QC Coordinator
· Managed 25
technicians to ensure quality standards for Southeast region.
· Conducted
one-on-one evaluations of individual employees.
· Worked with the
client to ensure that all specified quality standards are met.
· Conducted
interviews for potential employees.
· Managed training
sessions for new and current employees.
· Maintained a
record of quality ratings for all QA/QC technicians.
· Interacted with
client to ensure that all quality standards and goals are met.
· Implemented a
retraining program for drafters who were unable to meet established quality
and accuracy standards.
· Maintained QA
documentation and forms to ensure currency and consistency with client
standards.
Production Supervisor
· Manage daily team
production and attendance.
· Conduct
one-on-one evaluations of individual employees.
· Verify quality of
drafting in the OSPRRC.
· Work with the
client to ensure that all specified production and quality standards are
met.
QA/QC
Technician/Asst.
Pod-Coordinator
·
Manage daily team production and attendance
·
Conduct one-on-one evaluations of individual
employees.
·
Verify quality of drafting in the OSPRRC.
·
Work with the client to ensure that all specified
quality standards are met.
QC Data
Inc.
1997 - 2009
Sr. Data Technician
·
Managed and maintained outside plant engineering
data for major telecommunications cooperation.
·
Performed QA/QC, Conversion, Work Order Posting, and
work Print generation through the use of Microstation and Visio software.
Sr. Quality Assurance Technician
·
Responsible for the verification of the quality and
accuracy of completed engineering work orders.
·
Compared completed work with client’s defined
standard, procedures, and methodology.
·
Maintained a record of quality ratings for all
drafters.
·
Provided feedback to drafters as needed for
interpretations or corrections.
·
Aided management in guiding other Quality Assurance
Technicians in completing goals and tasks.
·
Interacted with client to ensure that all quality
standards and goals are met.
·
Implemented a retraining program for drafters who
were unable to meet established quality and accuracy standards.
·
Maintained QA documentation and forms to ensure currency
and consistency with client standards.
GIS/Drafting Technician
·
Mechanically draft engineering work orders to a
corporate database (EWO).
·
Participated in training on assigned software to
acquire knowledge of specifications and procedures.
·
Assisted with problem resolution.
·
Provided management with feedback and
recommendations to improve efficiencies to existing processes.
·
Provided mentoring and leadership to other team
members.
US
Army
1992 – 1997
Operations Non-Commissioned Officer
·
Operated IBM compatible computers for the upkeep of
personnel records.
·
Fielded telephone calls for all activity within the
company as well as scheduling outside meetings.
·
Supervised a four person team to efficiently and
effectively maintain company policy.
Topographic Engineer
·
Five years experience in map reading, interpreting,
and terrain analysis using Geographic Information Systems.
·
Created a database that updated the geographical
changes of selected countries.
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